|S1 Technology, software as a service, which automates and enables service and work-order requests, while tracking communication and service escalation to all involved parties. On-line, customized warranty, and maintenance documents are included in the service. Simple, pay as you go service plans available. || |
- Track work requests for each unit/lot.
- Variety of reports by responsible party or by lot/unit.
- Automates repair requests by email or fax.
- Holds subs and employees accountable.
- Centralizes document retention.
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|Administrative Outsourcing, outsource customer support with personal care and service. This SiteOne process enhances value and delivers customer satisfaction results through administrative support and 24/7 phone support for half the cost of direct employees. || |
- Provides a 24/7 resource for your customers to report problems.
- Friendly, personalized and accurate.
- A call center that you don’t have to staff, train, or maintain.
- Grow with minimal overhead investment.