Builders and Developer Services – Contain Costs, Reduce Risks, and Gain Control of your projects with a strategic relationship with SiteOne Services.

SiteOne simplifies service for Builders and Developers.

S1 Technology is the only web-based system to allow homeowners and subcontractors the ability to access their work orders online in real time, giving you access to your suppliers performance and instant feedback from your customers.

Once a homeowner creates a service request, the builder is automatically notified and through the click of a mouse, assigns it to the appropriate subcontractor and the system takes it from there. Homeowners are automatically notified of any status change and subs are automatically reminded of any outstanding work orders. All project related documents can be loaded into S1 including those from sales/marketing, operations, construction, customer service, and more. 

In addition, the builder/developer can generate fully customizable reports detailing by unit, by subcontractor, by employee, by appointments and many other options. The power of the industries best tool is at your finger tips with S1.

For builders/developers who want to outsource their customer service, SiteOne Services offers our SERVICEONE  suite of customer and on-site solutions.

Our administrative team can help to support all of your customer services needs including phone support for your customers and sub-contractors. We can assist with all homeowner calls, work with your vendors to complete requests for service, and close the loop with the homeowner for their sign-off.  This process ensures satisfaction, communication, and requires no need for you to create or hire staff to produce results.

On-Site means SiteOne can provide a number of professionally delivered services at the point of impact, with the customer or at the job site. Orientations, Warranty Repairs, and a host of other services are available.

The results

• Access to world-class customer service personnel
• Complete turn key services and staff without having to build, train, or manage internally
• Reduction in High Fixed Service Costs
• Supplement and compliment your team with a partner experienced for nearly 20 years
• Experts in servicing single family, multifamily, townhomes, high rises, and condo conversions
• Full documentation on every job, every project, every time
• On-Site services available in multiple U.S. geographic regions

I would like to learn more about SiteOne’s Solutions for Builders and Developers