On-Site Solutions – Our experienced team of trained industry professionals deliver on-site services for your organization to perform inspections, recommendations, and repairs. You can contain costs and enjoy best practice implementation in our flexible operations system.

SiteOne On-Site Solutions simplifies service.

The results

• Access to world-class customer service personnel to inspect, recommend and repair issues
• Complete turn key services and staff without having to build, train, or manage internally
• Reduction in High Fixed Service Costs
• Supplement and compliment your team with a partner experienced for nearly 20 years
• Experts in servicing single family, multifamily, townhomes, high rises, and condo conversions
• Full documentation on every job, every project, every time
• On-Site services available in multiple U.S. geographic regions

SiteOne Services On-Site Solutions

Home Readiness Services
When homeowners move into a new residence, their expectations are that the home will be delivered on time and will be perfect. The Site One Home Readiness service is intended to accomplish two critical tasks within the Customer Relationship Management process.

Our time tested process ensures that the home is thoroughly detailed and critical components of the home are operational prior to the orientation of the home the homebuyer. This is a complete review of the interior and exterior components listing any and all areas that action may be required. 

By exceeding key expectations and promises the program improves customer satisfaction and transcends the buying experience between builder and buyer for a lifetime.

• Meet Your Delivery Dates
• Deliver “perfectly finished” product
• Reduce walk through claims

General Contractor Acceptance Walk

A professional acceptance walk through and full inspection services are provided by our staff, prior to the transition from General Contractor to Developer. Dependable, trained experts to suit any size need are available.

New Home Buyer Orientations
SiteOne provides an outsourced orientation service so your homeowners will always be greeted by an informed technician for their first educational introduction to their new home. A customized offering of solutions is available to ensure that the initial introduction is a positive, valuable experience. 

Proactive Maintenance Visits
The proactive maintenance visit will allow a builder to create a long term customer care program with their homeowner by actively helping them take care of their most important investment-their home.

The SiteOne comprehensive set of services ensures that regularly required maintenance items are tended to. Also making sure the homeowner is educated on the importance of home maintenance and their own responsibilities pursuant to states right to repair laws (SB800, etc.).

By taking this proactive customer care stance builds have the opportunity to drive long term relationships long after the home has closed escrow.

Annual Common Area Inspections
A professional full inspection service is provided by our staff to the common areas and exclusive use common areas of a project on a quarterly, bi-annual, or annual schedule. These third party, documented inspections ensure that all requirements are being met long term and that an outstanding customer ownership experience goes on beyond the move in period.

Warranty and Repairs
SiteOne can handle all of your punchlist, warranty, or defect repair work. Our staff of professionals are trained and managed to provide a level of service that will exceed expectations and deliver fast and reliable repair results.

Production and Custom Painting
SiteOne has an established reputation for quality, reliability, and customer satisfaction with the home building industry. As a respected contractor servicing greater Northern California we provide competitive pricing matched with exceptional production capabilities. The result is outstanding value and service. From the largest scale master planned communities to individual custom builds we welcome the opportunity to be of service to you. 

REO and Foreclosure Home Readiness and Preparation Services SiteOne Services is your specialist in quick and cost effective Solutions in the preparing of REO and foreclosed properties.

What we provide:

• Quick and Punctual Response
• Thorough evaluation and defined scopes of work
• Full service crews - clean up and removal
• Interior & Exterior painting
• General Repairs and replacements
• Minor landscaping

I would like to learn more about SiteOne’s On-Site Solutions